Maintenance
Track and resolve tenant maintenance requests
4
Open
2
In Progress
2
Urgent
Broken water pipe
KLC-08A · Kilimani Court · Mercy Waweru
Water pipe burst under the kitchen sink, causing flooding.
Submitted Jun 21, 2026
AC unit not cooling
WHT-04B · Westlands Heights · Tom Kariuki
Air conditioning blows but room stays warm even on max setting.
Caretaker Notes
James Kariuki
Jun 18, 2026 · 3:12 PMRequested electrician — awaiting callback from contractor.
Submitted Jun 20, 2026
Faulty electrical socket
KGN-03 · Karen Gardens · Lilian Nduta
One socket in the living room sparks when appliances are plugged in.
Submitted Jun 19, 2026
Broken window latch
LVN-07 · Lavington Villas · Omar Sheikh
Bedroom window latch is broken and cannot be secured.
Caretaker Notes
James Kariuki
Jun 15, 2026 · 11:45 AMInspected the crack — it runs approximately 60 cm across the ceiling. Structural engineer visit needed.
Submitted Jun 18, 2026
Blocked drainage
RND-02 · Runda Estate · Cynthia Ouma
Bathroom drain is completely blocked, water not draining at all.
Caretaker Notes
James Kariuki
Jun 10, 2026 · 10:30 AMPainter scheduled for Jun 24. Will need tenant to vacate for 4 hours.
Submitted Jun 17, 2026
Leaking roof
KLC-30 · Kilimani Court · Alex Mugo
Rain water seeping through ceiling in the master bedroom.
Caretaker Notes
James Kariuki
Jun 2, 2026 · 2:00 PMReplaced fitting on Jun 2. Tested all sockets — issue resolved.
Submitted Jun 16, 2026
Broken main door lock
WHT-02A · Westlands Heights · Ruth Kamande
Main door lock cylinder broken. New lock fitted Jun 15.
Caretaker Notes
James Kariuki
May 22, 2026 · 11:15 AMDrain cleared on May 22. Used pressure jet — removed hair and soap buildup.
Submitted Jun 14, 2026
Pest infestation (roaches)
KGN-15 · Karen Gardens · Paul Njoroge
Cockroach infestation in kitchen. Fumigation done Jun 12.
Submitted Jun 10, 2026